IntelΠusb 30 Extensible Host Controller Driver For IntelΠ6 Series

24-05-2021
 |  [RAND-100] - Comments

Feb 19, 2019 - This package provides the Intel USB 3.0 eXtensible Host Controller Driver and is supported on the OptiPlex, Precision and Latitude models that. Mar 12, 2017  My driver list only contains 'Chipset Controller' and 'USB xHCI Compliant Host Controller' even though the title in Device Manager is 'Intel(R) USB 3.0 eXtensible HostController'. I tried using both, but there was no change in performance. As I said before, the issue appears to be that USB 3.0 Devices are not using the 3.0 Controller at all.

(Debugging steps to help investigate the root-cause, not a solution)

This is for anyone who's encountering an issue with devices that don't work when plugged into a USB 3 port on a machine running Windows 8, with the symptom that the device is not functional AND the Device Manager app shows the device yellow-banged out with 'Code 43'.

The instructions below show how to capture a log file that will help diagnose this, based on the Microsoft Windows USB blog here:

IntelΠusb 30 Extensible Host Controller Driver For IntelΠ6 Series
  • Open an elevated command prompt window

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One way is to type 'command prompt' on the Start screen. Right-click on the Command Prompt shown in the result, and select Run as administrator.

  • Start a capture session by pasting this sequence of commands into the command prompt window:
Intelπusb

logman create trace -n usbtrace -o %SystemRoot%Tracingusbtrace.etl -nb 128 640 -bs 128
logman update trace -n usbtrace -p Microsoft-Windows-USB-USBXHCI (Default,PartialDataBusTrace)
logman update trace -n usbtrace -p Microsoft-Windows-USB-UCX (Default,PartialDataBusTrace)
logman update trace -n usbtrace -p Microsoft-Windows-USB-USBHUB3 (Default,PartialDataBusTrace)

logman update trace -n usbtrace -p Microsoft-Windows-USB-USBPORT
logman update trace -n usbtrace -p Microsoft-Windows-USB-USBHUB
logman update trace -n usbtrace -p Microsoft-Windows-Kernel-IoTrace 0 2
logman start -n usbtrace

  • Perform the action that you want to capture. For example, plug in a USB flash drive that shows up as an Unknown device in Device Manager. Keep the command prompt window open.
  • Stop the session when you're finished by pasting this sequence of commands into the same command prompt window:

logman stop -n usbtrace
logman delete -n usbtrace
move /Y %SystemRoot%Tracingusbtrace_000001.etl %SystemRoot%Tracingusbtrace.etl

  • Upload the file %SystemRoot%Tracingusbtrace.etl to SkyDrive or similar, e.g. see instructions to upload to SkyDrive here:
Intelπusb 30 extensible host controller driver for intelπ6 series 1

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  • Send a link to the uploaded file.